Welcome to the Kerkorian School of Medicine at UNLV Shared Services Status Page. Please subscribe to receive updates when a service is experiencing an issue. If you need assistance, please contact the School of Medicine Help Desk at https://tinyurl.com/ksomhelp, help@medicine.unlv.edu, or 702-895-0451.
UNLV School of Medicine Official
Operational
UNLV Health IT Services and Applications
Operational
UNLV School of Medicine IT Services and Applications
Operational
Locations
Operational
90 days ago
99.69
% uptime
Today
625 Shadow Lane
Operational
90 days ago
100.0
% uptime
Today
700 Shadow Lane
Operational
90 days ago
100.0
% uptime
Today
820 S. Rancho
Operational
90 days ago
100.0
% uptime
Today
1001 Shadow Lane
Operational
1524 Pinto Lane
Operational
1701 W. Charleston Blvd
Operational
1707 W. Charleston Blvd
Operational
1720 S. Maryland Pkwy
Operational
90 days ago
99.93
% uptime
Today
2500 N. Hollywood Blvd
Operational
2724 N. Tenaya
Operational
90 days ago
98.24
% uptime
Today
3010 W. Charleston Blvd
Operational
3014 W. Charleston Blvd
Operational
3016 W. Charleston Blvd
Operational
3196 S. Maryland Pkwy
Operational
4000 E. Charleston Blvd
Operational
4505 S. Maryland Pkwy
Operational
5320 S. Rainbow Blvd
Operational
90 days ago
100.0
% uptime
Today
6375 W. Charleston Blvd
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 30, 09:54 PDT
Investigating -
As of 8:20 a.m., Friday, May 30, the network at 1720 S. Maryland is unavailable. SOM IT is currently working to resolve the issue.
May 30, 08:35 PDT
Resolved -
As of 4:45 p.m., phones are working as expected.
May 28, 16:56 PDT
Investigating -
As of approximately 3:40 p.m. on Wednesday, May 28, the phones at 2724 N. Tenaya are not working as expected. SOM IT is working with Cox Communications to resolve the issue.
May 28, 15:46 PDT
Completed -
The scheduled maintenance has been completed.
May 20, 12:40 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:30 PDT
Scheduled -
From 12:30 p.m. to 12:40 p.m. on Tuesday, May 20, server maintenance on the Sage server will take place. There will be intermittent interruptions to the Sage application during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 20, 12:23 PDT
Completed -
The scheduled maintenance has been completed.
May 20, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 PDT
Scheduled -
Between 2:00 a.m. and 8:00 a.m. on Tuesday, May 20, Cox Communications will perform network maintenance. There may be some intermittent connectivity during the maintenance window.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 16, 09:09 PDT
Resolved -
Scanning in Epic is now performing as expected.
May 19, 15:11 PDT
Investigating -
As of 8:55 a.m. on Monday, May 19, there is an issue scanning in Epic. The UNLV EHR team is aware and is working with UMC to restore service.
May 19, 09:12 PDT
Resolved -
Phone service has been restored to 4000 E. Charleston, Suite 206.
May 19, 11:55 PDT
Investigating -
As of 8:50 a.m. on Monday, May 19 the phones at 4000 E. Charleston Suite 206 are without service. SOM IT is aware and working with Cox Communications to restore service.
May 19, 09:05 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:01 PDT
Scheduled -
From 8:00 p.m. to 11:59 p.m. on Sunday, May 18, network maintenance will take place at 2724 N. Tenaya. Access to internal and external network resources will be intermittent during this time.
May 16, 11:56 PDT
Completed -
The scheduled maintenance has been completed.
May 18, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 PDT
Scheduled -
From 9:00 p.m. on Saturday, May 17 to 3:00 a.m. on Sunday, May 18, server maintenance wil take place. There will be intermittent interruptions to the following services during this time.
Campus resources Epic File services Internet access Print services Sage Viewpoint
May 16, 12:04 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 PDT
Scheduled -
From 11:00 p.m. to 11:59 p.m. on Friday, May 16, network maintenance will take place. VPN remote access will be intermittent during this time.
May 16, 12:08 PDT