School of Medicine Shared Services Status Page

All Systems Operational

About This Site

Welcome to the Kerkorian School of Medicine at UNLV Shared Services Status Page. Please subscribe to receive updates when a service is experiencing an issue. If you need assistance, please contact the School of Medicine Help Desk at https://tinyurl.com/ksomhelp, help@medicine.unlv.edu, or 702-895-0451.

UNLV School of Medicine Official Operational
UNLV Health IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Operational
90 days ago
99.23 % uptime
Today
625 Shadow Lane Operational
90 days ago
97.6 % uptime
Today
700 Shadow Lane Operational
90 days ago
100.0 % uptime
Today
820 S. Rancho Operational
90 days ago
100.0 % uptime
Today
1001 Shadow Lane Operational
1524 Pinto Lane Operational
1701 W. Charleston Blvd Operational
1707 W. Charleston Blvd Operational
1720 S. Maryland Pkwy Operational
90 days ago
100.0 % uptime
Today
2500 N. Hollywood Blvd Operational
2724 N. Tenaya Operational
90 days ago
97.88 % uptime
Today
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Blvd Operational
4505 S. Maryland Pkwy Operational
5320 S. Rainbow Blvd Operational
90 days ago
100.0 % uptime
Today
6375 W. Charleston Blvd Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 30, 2025

No incidents reported today.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 PDT
Scheduled - From 5:00 a.m. Tuesday, March 25 to 4:00 p.m. Friday, March 28, Shadow Lane will be closed south of Alta Drive per the Regional Transportation Commission (RTC). Please use alternate routes during this time.

View the map here: https://tinyurl.com/55dac9ft

Mar 20, 14:29 PDT
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 PDT
Scheduled - Between 7:00 p.m. Thursday, March 27, and 7:00 a.m. Friday, March 28, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

Impacted locations:
2724 N. Tenaya
3196 S. Rainbow
4000 E. Charleston

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Mar 25, 10:25 PDT
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 PDT
Scheduled - Between 7:00 p.m. Wednesday, March 26, and 7:00 a.m. Thursday, March 27, all computers at 1524 Pinto and 1707 W. Charleston will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Mar 25, 10:35 PDT
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 PDT
Scheduled - Between 7:00 p.m. Tuesday, March 25, and 7:00 a.m. Wednesday, March 26, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

Impacted Locations:
625 Shadow
700 Shadow
5320 S. Rainbow

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Mar 21, 09:25 PDT
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 PDT
Scheduled - Between 7:00 p.m. Monday, March 24, and 7:00 a.m. Tuesday, March 25, all computers at 1701 W. Charleston will have computer updates applied.

Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.

If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.

Mar 21, 09:17 PDT
Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:00 PDT
Scheduled - Between 7:00 p.m. Sunday, March 23, and 7:00 a.m. Monday, March 24, all computers at 3010 and 3016 W. Charleston will have computer updates applied.

Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.

If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.

Mar 21, 10:22 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 PDT
Scheduled - Between 8:00 p.m. and 11:59 p.m. on Sunday, March 23, network maintenance will occur. No disruption to service is expected.
Mar 21, 14:05 PDT
Mar 23, 2025
Completed - The scheduled maintenance has been completed.
Mar 23, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 PDT
Scheduled - Between 9:00 p.m. Saturday, March 22 and 3:00 a.m. Sunday, March 23, network maintenance will occur. No disruption to service is expected.
Mar 21, 14:03 PDT
Mar 22, 2025
Mar 21, 2025

No incidents reported.

Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT
Scheduled - Between 7:00 p.m. Wednesday, March 19 and 7:00 a.m. Thursday, March 20, all computers at 3014 and 6375 W. Charleston will have computer updates applied.

Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.

If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.

Mar 19, 16:05 PDT
Mar 19, 2025
Resolved - Phone service at 2724 N. Tenaya has remained stable and the clinics have confirmed no further issues.
Mar 19, 14:06 PDT
Investigating - At 11:15 a.m. on Friday, March 14, the clinics at 2724 N. Tenaya reported issues making outbound phone calls. SOM IT is aware and working with Cox to restore service.
Mar 14, 11:25 PDT
Resolved - Access from W. Charleston Blvd to 1701 and 1707 W. Charleston has been restored.
Mar 19, 11:08 PDT
Investigating - At 6:30 a.m. on Wednesday, March 19, Las Vegas Metro Police have closed W. Charleston Blvd. from Westwood Dr. (in front of UMC) to the east side of Shadow Lane (in front of Wendy's). Access to the 1707 W. Charleston clinics is limited from W. Charleston, but can be reached off of the Shadow lane entrance through the neighborhood to the south.

Access to 1701 W. Charleston is unknown at this time.

Mar 19, 07:00 PDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.