School of Medicine Shared Services Status Page

All Systems Operational

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Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.

If you need assistance, contact the School of Medicine Help Desk:
Submit a Support Request | help@medicine.unlv.edu | 702-895-0451

Uptime over the past 90 days. View historical uptime.
UNLV School of Medicine Official Operational
UNLV Health IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Operational
90 days ago
99.54 % uptime
Today
625 Shadow Lane Operational
90 days ago
97.77 % uptime
Today
820 S. Rancho Operational
90 days ago
100.0 % uptime
Today
1001 Shadow Lane Operational
1524 Pinto Lane Operational
1701 W. Charleston Blvd Operational
1707 W. Charleston Blvd Operational
1720 S. Maryland Pkwy Operational
90 days ago
100.0 % uptime
Today
2500 N. Hollywood Blvd Operational
2724 N. Tenaya Operational
90 days ago
99.94 % uptime
Today
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Blvd Operational
4505 S. Maryland Pkwy Operational
5320 S. Rainbow Blvd Operational
90 days ago
99.99 % uptime
Today
6375 W. Charleston Blvd Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Windows Updates - 3016 W. Charleston Nov 30, 2025 19:00 - Dec 1, 2025 07:00 PST

Between 7:00 p.m. Sunday, November 30 and 7:00 a.m. Monday, December 1, significant Windows updates will take place at 3016 W. Charleston.

Give yourself extra time the following day to let your computer power on and finish updates. Your computer must reboot to complete the updates.

You will not have the ability to snooze the reboot, but you will have a 2.5 hour countdown to wrap up your work before the machine automatically reboots. The reboot may take longer than usual - please plan accordingly.

- You will see an Installation Progress prompt with a progress bar. Even if the progress bar appears stuck, the installation is continuing.
- Your monitors may flicker intermittently during this process.
- Do not turn off or unplug your computer during the installation process.
- Installation times may vary depending on how many updates your system requires — thank you for your patience.

If you experience any issues with your computer after these updates take place, please restart your computer again before contacting the SOM Help Desk.
Posted on Nov 26, 2025 - 16:03 PST

Windows Updates - 1707 W. Charleston, General Surgery & Plastic Surgery Dec 1, 2025 19:00 - Dec 2, 2025 07:00 PST

Between 7:00 p.m. Monday, December 1 and 7:00 a.m. Tuesday, December 2, significant Windows updates will take place at 1707 W. Charleston, General Surgery & Pediatric Surgery.

Give yourself extra time the following day to let your computer power on and finish updates. Your computer must reboot to complete the updates.

- You will not have the ability to snooze the reboot, but you will have a 2.5 hour countdown to wrap up your work before the machine automatically reboots.
- The reboot may take longer than usual - please plan accordingly.
- You will see an Installation Progress prompt with a progress bar. Even if the progress bar appears stuck, the installation is continuing.
- Your monitors may flicker intermittently during this process.
- Do not turn off or unplug your computer during the installation process.
- Installation times may vary depending on how many updates your system requires — thank you for your patience.

If you experience any issues with your computer after these updates take place, please restart your computer again before contacting the SOM Help Desk.
Posted on Nov 26, 2025 - 07:38 PST

Cox Network Maintenance - 1707 W Charleston Blvd Dec 2, 2025 02:00-08:00 PST

Between 2:00 a.m. and 8:00 a.m. on Tuesday, December 2, Cox Communications will perform network maintenance at 1707 W Charleston Blvd. Network services will be unavailable during this time.

If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Posted on Nov 26, 2025 - 07:41 PST

Windows Updates - 625 Shadow, employee computers only Dec 2, 2025 19:00 - Dec 3, 2025 07:00 PST

Between 7:00 p.m. Tuesday, December 2 and 7:00 a.m. Wednesday, December 3, significant Windows updates will take place at 625 Shadow. This will impact employee computers only.

Give yourself extra time the following day to let your computer power on and finish updates. Your computer must reboot to complete the updates.

You will not have the ability to snooze the reboot, but you will have a 2.5 hour countdown to wrap up your work before the machine automatically reboots. The reboot may take longer than usual - please plan accordingly.

- You will see an Installation Progress prompt with a progress bar. Even if the progress bar appears stuck, the installation is continuing.
- Your monitors may flicker intermittently during this process.
- Do not turn off or unplug your computer during the installation process.
- Installation times may vary depending on how many updates your system requires — thank you for your patience.

If you experience any issues with your computer after these updates take place, please restart your computer again before contacting the SOM Help Desk.
Posted on Nov 26, 2025 - 16:07 PST
Nov 29, 2025

No incidents reported today.

Nov 28, 2025
IT Rotation Cancellation - November 27 & 28
Completed - The scheduled maintenance has been completed.
Nov 28, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 PST
Scheduled - The weekly clinic IT rotations originally scheduled for Thursday, November 27 and Friday, November 28 will be cancelled due to the holiday.

For any urgent issues, please call the SOM Help Desk at 702-895-0451 so we can assist remotely or dispatch a technician.

Impacted Locations:
1524 Pinto
1707 W. Charleston
2724 N. Tenaya
3196 S. Maryland
4000 E. Charleston
Nov 21, 15:36 PST
Nov 27, 2025

No incidents reported.

Nov 26, 2025
Windows Updates - 5320 S. Rainbow
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 19:00 PST
Scheduled - Between 7:00 p.m. Tuesday, November 25 and 7:00 a.m. Wednesday, November 26, significant Windows updates will take place at 5320 S. Rainbow.

Give yourself extra time the following day to let your computer power on and finish updates. Your computer must reboot to complete the updates.

You will not have the ability to snooze the reboot, but you will have a 2.5 hour countdown to wrap up your work before the machine automatically reboots. The reboot may take longer than usual - please plan accordingly.
You will see an Installation Progress prompt with a progress bar. Even if the progress bar appears stuck, the installation is continuing.
Your monitors may flicker intermittently during this process.
Do not turn off or unplug your computer during the installation process.
Installation times may vary depending on how many updates your system requires — thank you for your patience.

If you experience any issues with your computer after these updates take place, please restart your computer again before contacting the SOM Help Desk.
Nov 25, 11:01 PST
Nov 25, 2025
Windows Updates - 1701 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 25, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:00 PST
Scheduled - Between 7:00 p.m. Monday, November 24 and 7:00 a.m. Tuesday, November 25, significant Windows updates took place at 1701 W. Charleston.

Give yourself extra time the following day to let your computer power on and finish updates. Your computer must reboot to complete the updates.

You will not have the ability to snooze the reboot, but you will have a 2.5 hour countdown to wrap up your work before the machine automatically reboots. The reboot may take longer than usual - please plan accordingly.

You will see an Installation Progress prompt with a progress bar. Even if the progress bar appears stuck, the installation is continuing.
Your monitors may flicker intermittently during this process.
Do not turn off or unplug your computer during the installation process.
Installation times may vary depending on how many updates your system requires — thank you for your patience.

If you experience any issues with your computer after these updates take place, please restart your computer again before contacting the SOM Help Desk.
Nov 25, 10:54 PST
Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Computer Updates - Multiple Locations
Completed - The scheduled maintenance has been completed.
Nov 21, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:00 PST
Scheduled - Between 7:00 p.m. Thursday, November 20, and 7:00 a.m. Friday, November 21, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

Impacted Locations:
2724 Tenaya
3196 S. Maryland
4000 E. Charleston

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 18, 10:02 PST
Nov 20, 2025
Wireless Network Maintenance - 3196 S. Maryland & 4000 E. Charleston
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 PST
Scheduled - Between 9:00 p.m. and 10:00 p.m. on Thursday, November 20, wireless network maintenance will take place at 3196 S. Maryland and 4000 E. Charleston.

You may experience intermittent connectivity issues during this time.

If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 18, 08:06 PST
Computer Updates - 1524 Pinto & 1707 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 19:00 PST
Scheduled - Between 7:00 p.m. Wednesday, November 19, and 7:00 a.m. Thursday, November 20, all computers at 1524 Pinto and 1707 W. Charleston will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 17, 08:39 PST
Nov 19, 2025
Wireless Network Maintenance - 1524 Pinto and 1707 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 19, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 PST
Scheduled - Between 9:00 p.m. and 10:00 p.m. on Wednesday, November 19, wireless network maintenance will take place at 1524 Pinto and 1707 W. Charleston.

You may experience intermittent connectivity issues during this time.

If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 17, 08:20 PST
Computer Updates - Multiple Locations
Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 PST
Scheduled - Between 7:00 p.m. Tuesday, November 18, and 7:00 a.m. Wednesday, November 19, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

625 Shadow
700 Shadow
5320 S. Rainbow

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 14, 08:19 PST
Nov 18, 2025
Wireless Network Maintenance - Multiple Locations
Completed - The scheduled maintenance has been completed.
Nov 18, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 PST
Scheduled - Between 9:00 p.m. and 10:00 p.m. on Tuesday, November 18, wireless network maintenance will take place at the following locations:

5320 S. Rainbow
625 Shadow Ln.
6375 W. Charleston
700 Shadow Ln

You may experience intermittent connectivity issues during this time.

If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 14, 08:07 PST
Video Wall Inspection - 625 Shadow Lane
Completed - The scheduled maintenance has been completed.
Nov 18, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 PST
Scheduled - On Tuesday, November 18 at 8:30 a.m., an annual inspection of the MEB forum’s video wall will take place. This work will include lowering and raising the wall, the use of a lift, and inspections of related equipment in suite 303.

Please use caution in these areas and take note of any cones or signs indicating the active work space.

The video wall and forum lectern will not be useable until this work is complete.
Nov 14, 08:03 PST
Computer Updates - 1701 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 19:00 PST
Scheduled - Between 7:00 p.m. Monday, November 17, and 7:00 a.m. Tuesday, November 18, all computers at 1701 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.

If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 13, 13:20 PST
Nov 17, 2025
Network Maintenance - 1701 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 17, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 PST
Scheduled - Between 9:00 p.m. and 10:00 p.m. on Monday, November 17, wireless network maintenance will take place at 1701 W. Charleston. You may experience intermittent connectivity issues during this time.

If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Nov 13, 15:21 PST
Phone Maintenance - 3016 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 PST
Scheduled - Between 7:00 a.m. and 8:00 a.m. on Monday, November 17, phone maintenance will take place at 3016 W. Charleston. Phone service will be unavailable during this time.
Nov 13, 17:15 PST
Computer Updates - 3010 & 3016 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 19:00 PST
Scheduled - Between 7:00 p.m. Sunday, November 16, and 7:00 a.m. Monday, November 17, all computers at 3010 and 3016 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.

If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 13, 16:12 PST
Nov 16, 2025
Network Maintenance - 3010, 3014, & 3016 W. Charleston
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 PST
Scheduled - Between 9:00 p.m. and 10:00 p.m. on Sunday, November 16, wireless network maintenance will take place at 3010, 3014, & 3016 W. Charleston. You may experience intermittent connectivity issues during this time.

If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Nov 13, 15:09 PST
Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:00 PST
Scheduled - From 9:00 p.m. on Saturday, November 15 to 3:00 a.m. on Sunday, November 16, server maintenance will be performed. Access to resources including applications, printing and Epic will be intermittent during this time.

If you experience any issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 13, 13:23 PST
Nov 15, 2025
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