All Systems Operational
About This Site
Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.
If you need assistance, contact the School of Medicine Help Desk:
Submit a Support Request | help@medicine.unlv.edu | 702-895-0451
Uptime over the past 90 days. View historical uptime.
UNLV School of Medicine Official
Operational
UNLV Health IT Services and Applications
Operational
UNLV School of Medicine IT Services and Applications
Operational
Locations
Operational
90 days ago
99.1
% uptime
Today
625 Shadow Lane
Operational
90 days ago
95.24
% uptime
Today
1001 Shadow Lane
Operational
1524 Pinto Lane
Operational
1701 W. Charleston Blvd
Operational
1707 W. Charleston Blvd
Operational
1720 S. Maryland Pkwy
Operational
90 days ago
100.0
% uptime
Today
2500 N. Hollywood Blvd
Operational
2724 N. Tenaya
Operational
90 days ago
99.91
% uptime
Today
3010 W. Charleston Blvd
Operational
3014 W. Charleston Blvd
Operational
3016 W. Charleston Blvd
Operational
3196 S. Maryland Pkwy
Operational
4000 E. Charleston Blvd
Operational
4505 S. Maryland Pkwy
Operational
5320 S. Rainbow Blvd
Operational
90 days ago
99.55
% uptime
Today
6375 W. Charleston Blvd
Operational
1400 S. Nellis Blvd
Operational
90 days ago
100.0
% uptime
Today
901 S. Rancho
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled Maintenance
Holiday Rotation Change - Labor Day Sep 7, 2026 08:00 - Sep 8, 2026 17:00 PDT
Date: Monday, September 7 - Tuesday, September 8
Impact: 3010, 3014, & 3016 W. Charleston
The weekly clinic IT rotations originally scheduled for Monday, September 7 will be completed on Tuesday, September 8 due to the holiday. With other locations already scheduled on this day, the technician may not be able to visit the impacted location until later in the day.
Posted on Sep 04, 2026 - 10:30 PDT
Impact: 3010, 3014, & 3016 W. Charleston
The weekly clinic IT rotations originally scheduled for Monday, September 7 will be completed on Tuesday, September 8 due to the holiday. With other locations already scheduled on this day, the technician may not be able to visit the impacted location until later in the day.
Posted on Sep 04, 2026 - 10:30 PDT
Past Incidents
Sep 4, 2026
No incidents reported today.
Sep 3, 2026
Resolved -
Date: Thursday, September 3
Time: 8:50 a.m. - 9:30 a.m.
Impact: 625 Shadow Lane - Room 235 Projectors
The projectors in room 235 were not operating as expected. The AV Services team has resolved this issue and all equipment is now operational.
Sep 3, 10:06 PDT
Time: 8:50 a.m. - 9:30 a.m.
Impact: 625 Shadow Lane - Room 235 Projectors
The projectors in room 235 were not operating as expected. The AV Services team has resolved this issue and all equipment is now operational.
Sep 3, 10:06 PDT
Completed -
The scheduled maintenance has been completed.
Sep 3, 07:00 PDT
Sep 3, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 19:00 PDT
Sep 2, 19:00 PDT
Scheduled -
Date: Wednesday, September 2 - Thursday, September 3
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston remote desktops
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues
Sep 2, 09:10 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston remote desktops
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues
Sep 2, 09:10 PDT
Completed -
The scheduled maintenance has been completed.
Sep 3, 06:00 PDT
Sep 3, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 00:00 PDT
Sep 3, 00:00 PDT
Scheduled -
Network maintenance will be performed by Cox Communications. All network services including internet and remote desktop connections will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Sep 1, 08:09 PDT
Sep 1, 08:09 PDT
Sep 2, 2026
Completed -
The scheduled maintenance has been completed.
Sep 2, 07:00 PDT
Sep 2, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:00 PDT
Sep 1, 19:00 PDT
Scheduled -
Date: Tuesday, September 1 - Wednesday, September 2
Time: 7:00 p.m. - 7:00 a.m.
Impact: 625 Shadow Lane - Employee computers
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Sep 1, 08:13 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 625 Shadow Lane - Employee computers
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Sep 1, 08:13 PDT
Sep 1, 2026
Completed -
The scheduled maintenance has been completed.
Sep 1, 07:00 PDT
Sep 1, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 19:00 PDT
Aug 31, 19:00 PDT
Scheduled -
Date: Monday, August 31 - Tuesday, September 1
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston - Compliance, Human Resources, Conference Rooms
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 28, 14:11 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston - Compliance, Human Resources, Conference Rooms
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 28, 14:11 PDT
Aug 31, 2026
Completed -
The scheduled maintenance has been completed.
Aug 31, 07:01 PDT
Aug 31, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 19:00 PDT
Aug 30, 19:00 PDT
Scheduled -
Date: Sunday, August 30 - Monday, August 31
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3016 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 28, 14:15 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3016 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 28, 14:15 PDT
Completed -
The scheduled maintenance has been completed.
Aug 31, 07:00 PDT
Aug 31, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 19:00 PDT
Aug 30, 19:00 PDT
Scheduled -
Date: Sunday, August 30 - Monday, August 31
Time: 7:00 p.m. - 7:00 a.m.
Impact: 901 S. Rancho, 1400 S. Nellis, 1720 S. Maryland, 2500 N. Hollywood, 3010 W. Charleston, 3014 W. Charleston, 3016 W. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 28, 14:09 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 901 S. Rancho, 1400 S. Nellis, 1720 S. Maryland, 2500 N. Hollywood, 3010 W. Charleston, 3014 W. Charleston, 3016 W. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 28, 14:09 PDT
Completed -
The scheduled maintenance has been completed.
Aug 31, 02:00 PDT
Aug 31, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 18:00 PDT
Aug 30, 18:00 PDT
Scheduled -
The date and time of this maintenance has changed.
Date: Sunday, August 30 - Monday, August 31
Time: 6:00 p.m. - 2:00 a.m.
Impact: Service disruption
Server maintenance will be performed in support of the transition to a new security application.
All Virtual Desktops (VDI) and SOM VPN access will be unavailable during this time. This includes VPN access to the remote desktops at 1707 W. Charleston.
Aug 28, 10:09 PDT
Date: Sunday, August 30 - Monday, August 31
Time: 6:00 p.m. - 2:00 a.m.
Impact: Service disruption
Server maintenance will be performed in support of the transition to a new security application.
All Virtual Desktops (VDI) and SOM VPN access will be unavailable during this time. This includes VPN access to the remote desktops at 1707 W. Charleston.
Aug 28, 10:09 PDT
Completed -
The scheduled maintenance has been completed.
Aug 31, 00:00 PDT
Aug 31, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 18:00 PDT
Aug 30, 18:00 PDT
Scheduled -
Date: Sunday, August 30 - Sunday, August 31
Time: 6:00 p.m. - 2:00 a.m.
Impact: Viewpoint and network files unavailable
Server maintenance will be performed. Viewpoint and network drives will be unavailable during this time.
Network drives include:
H:\ Home directory
G:\ UNLV Health department drives
K:\ SOM department drives
U:\ Workgroups
If work needs to be completed during this time, consider moving files to Google Drive as it will still be available during the maintenance window.
Aug 30, 18:00 PDT
Time: 6:00 p.m. - 2:00 a.m.
Impact: Viewpoint and network files unavailable
Server maintenance will be performed. Viewpoint and network drives will be unavailable during this time.
Network drives include:
H:\ Home directory
G:\ UNLV Health department drives
K:\ SOM department drives
U:\ Workgroups
If work needs to be completed during this time, consider moving files to Google Drive as it will still be available during the maintenance window.
Aug 30, 18:00 PDT
Aug 30, 2026
Aug 29, 2026
No incidents reported.
Aug 28, 2026
Completed -
The scheduled maintenance has been completed.
Aug 28, 08:00 PDT
Aug 28, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 07:01 PDT
Aug 28, 07:01 PDT
Scheduled -
Date: Friday, August 28
Time: 7:00 a.m. - 8:00 a.m.
Impact: All phones at 2724 N. Tenaya
Phone maintenance will be performed to troubleshoot ongoing issues. Phones may reboot multiple times during the process.
Aug 27, 12:37 PDT
Time: 7:00 a.m. - 8:00 a.m.
Impact: All phones at 2724 N. Tenaya
Phone maintenance will be performed to troubleshoot ongoing issues. Phones may reboot multiple times during the process.
Aug 27, 12:37 PDT
Completed -
The scheduled maintenance has been completed.
Aug 28, 07:02 PDT
Aug 28, 07:02 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:00 PDT
Aug 27, 19:00 PDT
Scheduled -
Date: Thursday, August 27 - Friday, August 28
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3196 S. Maryland
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 26, 09:31 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3196 S. Maryland
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 26, 09:31 PDT
Completed -
The scheduled maintenance has been completed.
Aug 28, 07:00 PDT
Aug 28, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:01 PDT
Aug 27, 19:01 PDT
Scheduled -
Date: Thursday, August 27 - Friday, August 28
Time: 7:00 p.m. - 7:00 a.m.
Impact: 2724 N. Tenaya, 3196 S. Maryland
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 26, 09:19 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 2724 N. Tenaya, 3196 S. Maryland
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 26, 09:19 PDT
Completed -
The scheduled maintenance has been completed.
Aug 28, 00:00 PDT
Aug 28, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 PDT
Aug 27, 20:00 PDT
Scheduled -
Date: Thursday, August 27
Time: 8:00 p.m. - 11:59 p.m.
Impact: Service disruption to all locations
Server maintenance will be performed in support of the transition to a new security application. The majority of services provided by SOM IT may encounter interruptions, with specific services experiencing a greater impact.
Network file services and Viewpoint are not included at this time.
Primary services impacted:
- Printing
- Research servers
- Sage
- SQL database
Aug 26, 11:06 PDT
Time: 8:00 p.m. - 11:59 p.m.
Impact: Service disruption to all locations
Server maintenance will be performed in support of the transition to a new security application. The majority of services provided by SOM IT may encounter interruptions, with specific services experiencing a greater impact.
Network file services and Viewpoint are not included at this time.
Primary services impacted:
- Printing
- Research servers
- Sage
- SQL database
Aug 26, 11:06 PDT
Aug 27, 2026
Resolved -
Smartsheet is now working as expected.
Aug 27, 07:46 PDT
Aug 27, 07:46 PDT
Monitoring -
Smartsheet has reported that some sheets are failing to load. They have implemented a fix and are continuing to monitor the issue.
Aug 26, 09:13 PDT
Aug 26, 09:13 PDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 07:01 PDT
Aug 27, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:00 PDT
Aug 26, 19:00 PDT
Scheduled -
Date: Wednesday, August 26 - Thursday, August 27
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston, 4000 E. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 25, 09:27 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston, 4000 E. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 25, 09:27 PDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 07:00 PDT
Aug 27, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:01 PDT
Aug 26, 19:01 PDT
Scheduled -
Date: Wednesday, August 26 - Thursday, August 27
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston - Internal Medicine, OBGYN, Research
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 25, 09:31 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston - Internal Medicine, OBGYN, Research
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 25, 09:31 PDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 06:00 PDT
Aug 27, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 00:00 PDT
Aug 27, 00:00 PDT
Scheduled -
Network maintenance will be performed by Cox Communications. All network services including internet and remote desktop connections will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Aug 25, 08:23 PDT
Aug 25, 08:23 PDT
Aug 26, 2026
Completed -
The scheduled maintenance has been completed.
Aug 26, 07:01 PDT
Aug 26, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 19:00 PDT
Aug 25, 19:00 PDT
Scheduled -
Date: Tuesday, August 25 - Wednesday, August 26
Time: 7:00 p.m. - 7:00 a.m.
Impact: 625 Shadow, 1524 Pinto, 5320 S. Rainbow
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 24, 14:07 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 625 Shadow, 1524 Pinto, 5320 S. Rainbow
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 24, 14:07 PDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 07:00 PDT
Aug 26, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 19:00 PDT
Aug 25, 19:00 PDT
Scheduled -
Date: Tuesday, August 25 - Wednesday, August 26
Time: 7:00 p.m. - 7:00 a.m.
Impact: 5320 S. Rainbow
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 24, 12:36 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 5320 S. Rainbow
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 24, 12:36 PDT
Aug 25, 2026
Completed -
The scheduled maintenance has been completed.
Aug 25, 18:00 PDT
Aug 25, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 07:00 PDT
Aug 25, 07:00 PDT
Scheduled -
Date: Tuesday, August 25
Time: 07:00 a.m. - 6:00 p.m.
Impact: Rooms 409 and 435F - 625 Shadow Lane
Maintenance will be performed on AV equipment in MEB 409 and 435F. The rooms and equipment will be unavailable until the maintenance is complete.
Aug 24, 12:40 PDT
Time: 07:00 a.m. - 6:00 p.m.
Impact: Rooms 409 and 435F - 625 Shadow Lane
Maintenance will be performed on AV equipment in MEB 409 and 435F. The rooms and equipment will be unavailable until the maintenance is complete.
Aug 24, 12:40 PDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 08:00 PDT
Aug 25, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 PDT
Aug 25, 02:00 PDT
Scheduled -
Date: Tuesday, August 25, 2026 Time: 2:00 a.m. - 8:00 a.m.
Impact: 1707 W. Charleston Blvd.
Network maintenance will be performed by Cox Communications. Services will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Aug 21, 08:28 PDT
Impact: 1707 W. Charleston Blvd.
Network maintenance will be performed by Cox Communications. Services will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Aug 21, 08:28 PDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 07:00 PDT
Aug 25, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 19:00 PDT
Aug 24, 19:00 PDT
Scheduled -
Date: Monday, August 24 - Tuesday, August 25
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 24, 14:05 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston
SOM IT will update endpoint protection software (antivirus) from Sophos to SentinelOne. No action is required, but computers will reboot overnight. Please ensure your computer is plugged in, turned on, and your work is saved.
Aug 24, 14:05 PDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 07:00 PDT
Aug 25, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 19:00 PDT
Aug 24, 19:00 PDT
Scheduled -
Date: Monday, August 24 - Tuesday, August 25
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston, Surgery & Otolaryngology
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 21, 09:59 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1701 W. Charleston, Surgery & Otolaryngology
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 21, 09:59 PDT
Aug 24, 2026
Completed -
The scheduled maintenance has been completed.
Aug 24, 08:01 PDT
Aug 24, 08:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 02:00 PDT
Aug 24, 02:00 PDT
Scheduled -
Date: Monday, August 24, 2026
Time: 2:00 a.m. - 8:00 a.m.
Impact: 1707 W. Charleston Blvd.
Network maintenance will be performed by Cox Communications. Services will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Aug 19, 08:01 PDT
Time: 2:00 a.m. - 8:00 a.m.
Impact: 1707 W. Charleston Blvd.
Network maintenance will be performed by Cox Communications. Services will be unavailable during this time. If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Aug 19, 08:01 PDT
Completed -
The scheduled maintenance has been completed.
Aug 24, 08:00 PDT
Aug 24, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 PDT
Aug 20, 17:00 PDT
Scheduled -
Date: Thursday, August 20 - Monday, August 24
Time: 5:00 p.m. - 08:00 a.m.
Location: 625 Shadow Lane (MEB)
NV Energy will be performing a planned power outage of MEB (625 Shadow Lane). This is to support the ongoing electrical work necessary for bringing the neighboring Southern Nevada Health Laboratory building onto permanent power.
The MEB building will be closed from 5:00 p.m. on Thursday, August 20 until 8:00 a.m. on Monday, August 24 to allow for the building’s equipment to be properly powered off and on, and for the building to return to a comfortable temperature.
The building will be open to all at 8:00 a.m. on Monday, August 24.
Information technology, space, facilities, and other predetermined individuals will be onsite before and after the outage to properly shutdown and restore equipment.
If you have any questions, please contact the SOM Help Desk.
Aug 18, 12:54 PDT
Time: 5:00 p.m. - 08:00 a.m.
Location: 625 Shadow Lane (MEB)
NV Energy will be performing a planned power outage of MEB (625 Shadow Lane). This is to support the ongoing electrical work necessary for bringing the neighboring Southern Nevada Health Laboratory building onto permanent power.
The MEB building will be closed from 5:00 p.m. on Thursday, August 20 until 8:00 a.m. on Monday, August 24 to allow for the building’s equipment to be properly powered off and on, and for the building to return to a comfortable temperature.
The building will be open to all at 8:00 a.m. on Monday, August 24.
Information technology, space, facilities, and other predetermined individuals will be onsite before and after the outage to properly shutdown and restore equipment.
If you have any questions, please contact the SOM Help Desk.
Aug 18, 12:54 PDT
Completed -
The scheduled maintenance has been completed.
Aug 24, 07:01 PDT
Aug 24, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 19:00 PDT
Aug 23, 19:00 PDT
Scheduled -
Date: Sunday, August 23 - Monday, August 24
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3010 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 21, 09:57 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 3010 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 21, 09:57 PDT
Completed -
The scheduled maintenance has been completed.
Aug 24, 07:00 PDT
Aug 24, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 19:01 PDT
Aug 23, 19:01 PDT
Scheduled -
Date: Sunday, August 23 - Monday, August 24
Time: 7:00 p.m. - 7:00 a.m.
Impact:
3010 W. Charleston - Space and Facilities
3014 W. Charleston - Psychiatry
6375 W. Charleston
Information Technology
The IT Department will be completing a scheduled software installation and removal at the listed locations. Please ensure your computer is powered on and that you have saved all of your work before the update begins.
Your computer may restart several times during the update. The software being installed is required for security purposes and should not affect any applications currently installed on your computer.
If your computer is offsite or powered off during the scheduled update, the installation will begin the next time your computer connects to our network. You will be given an option to delay any required restart.
Aug 20, 15:25 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact:
3010 W. Charleston - Space and Facilities
3014 W. Charleston - Psychiatry
6375 W. Charleston
Information Technology
The IT Department will be completing a scheduled software installation and removal at the listed locations. Please ensure your computer is powered on and that you have saved all of your work before the update begins.
Your computer may restart several times during the update. The software being installed is required for security purposes and should not affect any applications currently installed on your computer.
If your computer is offsite or powered off during the scheduled update, the installation will begin the next time your computer connects to our network. You will be given an option to delay any required restart.
Aug 20, 15:25 PDT
Aug 23, 2026
Aug 22, 2026
Completed -
The scheduled maintenance has been completed.
Aug 22, 07:01 PDT
Aug 22, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 06:00 PDT
Aug 22, 06:00 PDT
Scheduled -
Date: Saturday, August 22
Time: 6:00 - 7:00 a.m.
Impact: Remote desktop connections unavailable - 1707 W. Charleston
Maintenance will be performed on the remote desktops at 1707 W. Charleston. Connections to the remote desktops will be unavailable at this time.
If you are unable to connect to your remote desktop after the maintenance window, please verify that you are connecting with your hostname (not the IP address) before contacting the SOM Help Desk.
Aug 20, 13:26 PDT
Time: 6:00 - 7:00 a.m.
Impact: Remote desktop connections unavailable - 1707 W. Charleston
Maintenance will be performed on the remote desktops at 1707 W. Charleston. Connections to the remote desktops will be unavailable at this time.
If you are unable to connect to your remote desktop after the maintenance window, please verify that you are connecting with your hostname (not the IP address) before contacting the SOM Help Desk.
Aug 20, 13:26 PDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 07:00 PDT
Aug 22, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 06:00 PDT
Aug 22, 06:00 PDT
Scheduled -
Date: Saturday, August 22
Time: 6:00 a.m. - 7:00 a.m.
Impact: VPN will be unavailable
Network maintenance will be performed. VPN service will be unavailable during this time. All other services, including VDI for remote access (for approved users), will remain available.
Aug 20, 12:34 PDT
Time: 6:00 a.m. - 7:00 a.m.
Impact: VPN will be unavailable
Network maintenance will be performed. VPN service will be unavailable during this time. All other services, including VDI for remote access (for approved users), will remain available.
Aug 20, 12:34 PDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 07:00 PDT
Aug 22, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 19:00 PDT
Aug 21, 19:00 PDT
Scheduled -
Date: Friday, August 21 - Saturday, August 22
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site to assist with any issues.
Aug 20, 09:37 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 1707 W. Charleston
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site to assist with any issues.
Aug 20, 09:37 PDT
Aug 21, 2026
Resolved -
We have not received any additional reports regarding the intermittent one-way audio issue.
If you experience this issue, please contact the SOM Help Desk and provide the following details:
-Your phone number
-The other party’s phone number
-Date of the call
-Approximate time of the call
Aug 21, 08:50 PDT
If you experience this issue, please contact the SOM Help Desk and provide the following details:
-Your phone number
-The other party’s phone number
-Date of the call
-Approximate time of the call
Aug 21, 08:50 PDT
Investigating -
Phone service is not working as expected. There is an intermittent audio issue impacting the ability for callers to hear staff after resuming an on-hold call.
SOM IT is working with Cox to resolve the issue.
Jul 6, 16:14 PDT
SOM IT is working with Cox to resolve the issue.
Jul 6, 16:14 PDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 07:00 PDT
Aug 21, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 19:00 PDT
Aug 20, 19:00 PDT
Scheduled -
Date: Thursday, August 20 - Friday, August 21
Time: 7:00 p.m. - 7:00 a.m.
Impact: 2724 N. Tenaya
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 19, 08:48 PDT
Time: 7:00 p.m. - 7:00 a.m.
Impact: 2724 N. Tenaya
Required Windows 25H2 updates will be pushed to all computers. Ensure your computer is powered on and your work is saved. Your computer may reboot several times during this update.
Any computer that is offsite or powered off will receive the updates the next time it is on our network.
SOM IT will be on-site the following morning to assist with any issues.
Aug 19, 08:48 PDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 06:15 PDT
Aug 21, 06:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 06:00 PDT
Aug 21, 06:00 PDT
Scheduled -
Network maintenance will be completed. No disruption to service is expected. If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Aug 19, 15:25 PDT
Aug 19, 15:25 PDT