Investigating - One of the projectors in room 234 is currently not working as expected. SOM IT is working to resolve the issue.
Jul 16, 2026 - 12:38 PDT
Investigating - Phone service is not working as expected. There is an intermittent audio issue impacting the ability for callers to hear staff after resuming an on-hold call.

SOM IT is working with Cox to resolve the issue.

Jul 06, 2026 - 16:14 PDT

About This Site

Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.

If you need assistance, contact the School of Medicine Help Desk:
Submit a Support Request | help@medicine.unlv.edu | 702-895-0451

UNLV School of Medicine Official Operational
UNLV Health IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Partial Outage
90 days ago
98.97 % uptime
Today
625 Shadow Lane Partial Outage
90 days ago
94.73 % uptime
Today
1001 Shadow Lane Operational
1524 Pinto Lane Operational
1701 W. Charleston Blvd Operational
1707 W. Charleston Blvd Operational
1720 S. Maryland Pkwy Operational
90 days ago
100.0 % uptime
Today
2500 N. Hollywood Blvd Operational
2724 N. Tenaya Operational
90 days ago
99.85 % uptime
Today
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Blvd Operational
4505 S. Maryland Pkwy Operational
5320 S. Rainbow Blvd Operational
90 days ago
99.55 % uptime
Today
6375 W. Charleston Blvd Operational
1400 S. Nellis Blvd Operational
90 days ago
100.0 % uptime
Today
901 S. Rancho Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Jul 29, 2026

Resolved - As of 8:07 a.m. internet service has been restored.

If you are still experiencing an issue, please reboot your computer prior to contacting the SOM Help Desk.

Jul 29, 08:17 PDT
Investigating - As of 7:15 a.m. on Tuesday, July 28, 2500 N. Hollywood has been experiencing a network outage.

SOM IT is aware and investigating.

Jul 28, 07:54 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 05:30 PDT
Scheduled - Maintenance will take place on the UNLV eFax system, fax.voice.unlv.edu. Brief service interruptions may occur as work is performed. Users may not be able to log into the website, view, or send faxes during this time.
Jul 27, 14:29 PDT

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 21:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:00 PDT
Scheduled - Date: Tuesday, July 28
Time: 9:00 p.m. - 9:15 p.m.
Impact: All locations

Emergency maintenance will be performed on the internet firewall. Activity may be impacted during this time.

Jul 28, 12:31 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:30 PDT
Scheduled - Maintenance for the Traka key cabinets will take place. During this time, the Traka key cabinets will be unavailable for approximately 30 minutes.
Jul 23, 08:53 PDT
Resolved - As of 8:40 a.m. network and phone services have been restored.

If you are still experiencing an issue, please reboot your computer prior to contacting the SOM Help Desk.

Jul 28, 09:44 PDT
Update - The current outage is also impacting the Cox phone service. SOM IT continues to investigate.
Jul 28, 08:18 PDT
Investigating - As of 7:40 a.m. on Tuesday, July 28, 2724 N. Tenaya has been experiencing a network outage.

SOM IT is aware and investigating.

Jul 28, 07:53 PDT

Jul 27, 2026

Resolved - Internet connectivity has been restored and has remained stable.

If you are still experiencing an issue, please reboot your computer prior to contacting the SOM Help Desk.

Jul 27, 10:52 PDT
Monitoring - Between 9:40 and 9:48 a.m. on Monday, July 27, all locations experienced an internet outage. SOM IT is working to restore service, and locations may experience intermittent outages until the issue is resolved.
Jul 27, 09:49 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Resolved - The internet outage has been resolved and service has been restored. If you continue to experience issues, please reboot your computer prior to contacting the SOM Help Desk.
Jul 21, 09:07 PDT
Identified - Between 8:30 and 8:40 a.m. on Tuesday, July 21, there was a brief internet outage impacting all locations.

SOM IT is working to restore service, and locations may experience intermittent outages until the issue is resolved.

Jul 21, 08:47 PDT

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Completed - The scheduled maintenance has been completed.
Jul 18, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 PDT
Scheduled - Date: Saturday, July 18
Time: 06:00 a.m.
Impact: 1707 W. Charleston

Water service will be fully shut down in the entire building while a plumbing fixture in the second floor women’s restroom is replaced. This maintenance will last for at least eight hours.

Jul 15, 15:13 PDT
Completed - The scheduled maintenance has been completed.
Jul 18, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:01 PDT
Scheduled - Date: Saturday, July 18
Time: 6:00 - 8:00 a.m.
Impact: ALL locations and network services

Network maintenance will be performed. During this time, network services at all locations will be unavailable, including remote connections (VPN, VDI, etc).

If you experience any issues after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.

Jul 15, 15:55 PDT

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Unresolved incident: Projector Issue - 625 Shadow Lane, Room 234.

Jul 15, 2026

No incidents reported.