Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.
Completed -
The scheduled maintenance has been completed.
Nov 21, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:00 PST
Scheduled -
Between 7:00 p.m. Thursday, November 20, and 7:00 a.m. Friday, November 21, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
Impacted Locations: 2724 Tenaya 3196 S. Maryland 4000 E. Charleston
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 18, 10:02 PST
Completed -
The scheduled maintenance has been completed.
Nov 20, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 PST
Scheduled -
Between 9:00 p.m. and 10:00 p.m. on Thursday, November 20, wireless network maintenance will take place at 3196 S. Maryland and 4000 E. Charleston.
You may experience intermittent connectivity issues during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 18, 08:06 PST
Completed -
The scheduled maintenance has been completed.
Nov 20, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 19:00 PST
Scheduled -
Between 7:00 p.m. Wednesday, November 19, and 7:00 a.m. Thursday, November 20, all computers at 1524 Pinto and 1707 W. Charleston will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 17, 08:39 PST
Completed -
The scheduled maintenance has been completed.
Nov 19, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 PST
Scheduled -
Between 9:00 p.m. and 10:00 p.m. on Wednesday, November 19, wireless network maintenance will take place at 1524 Pinto and 1707 W. Charleston.
You may experience intermittent connectivity issues during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 17, 08:20 PST
Completed -
The scheduled maintenance has been completed.
Nov 19, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 PST
Scheduled -
Between 7:00 p.m. Tuesday, November 18, and 7:00 a.m. Wednesday, November 19, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
625 Shadow 700 Shadow 5320 S. Rainbow
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 14, 08:19 PST
Completed -
The scheduled maintenance has been completed.
Nov 18, 17:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 PST
Scheduled -
On Tuesday, November 18 at 8:30 a.m., an annual inspection of the MEB forum’s video wall will take place. This work will include lowering and raising the wall, the use of a lift, and inspections of related equipment in suite 303.
Please use caution in these areas and take note of any cones or signs indicating the active work space.
The video wall and forum lectern will not be useable until this work is complete.
Nov 14, 08:03 PST
Completed -
The scheduled maintenance has been completed.
Nov 18, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 19:00 PST
Scheduled -
Between 7:00 p.m. Monday, November 17, and 7:00 a.m. Tuesday, November 18, all computers at 1701 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 13, 13:20 PST
Completed -
The scheduled maintenance has been completed.
Nov 17, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 PST
Scheduled -
Between 9:00 p.m. and 10:00 p.m. on Monday, November 17, wireless network maintenance will take place at 1701 W. Charleston. You may experience intermittent connectivity issues during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Nov 13, 15:21 PST
Completed -
The scheduled maintenance has been completed.
Nov 17, 08:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 PST
Scheduled -
Between 7:00 a.m. and 8:00 a.m. on Monday, November 17, phone maintenance will take place at 3016 W. Charleston. Phone service will be unavailable during this time.
Nov 13, 17:15 PST
Completed -
The scheduled maintenance has been completed.
Nov 17, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 19:00 PST
Scheduled -
Between 7:00 p.m. Sunday, November 16, and 7:00 a.m. Monday, November 17, all computers at 3010 and 3016 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 13, 16:12 PST
Completed -
The scheduled maintenance has been completed.
Nov 16, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 PST
Scheduled -
Between 9:00 p.m. and 10:00 p.m. on Sunday, November 16, wireless network maintenance will take place at 3010, 3014, & 3016 W. Charleston. You may experience intermittent connectivity issues during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Nov 13, 15:09 PST
Completed -
The scheduled maintenance has been completed.
Nov 16, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:00 PST
Scheduled -
From 9:00 p.m. on Saturday, November 15 to 3:00 a.m. on Sunday, November 16, server maintenance will be performed. Access to resources including applications, printing and Epic will be intermittent during this time.
If you experience any issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Nov 13, 13:23 PST
Completed -
The scheduled maintenance has been completed.
Nov 14, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 PST
Scheduled -
From 9:00 p.m. to 11:00 p.m. on Friday, November 14, we will be performing server maintenance. During this time there will be intermittent interruptions in services. If you experience issues after the maintenance is complete, please reboot your computer before contacting the SOM Help Desk.
Nov 14, 08:19 PST
Completed -
The scheduled maintenance has been completed.
Nov 14, 08:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 02:00 PST
Scheduled -
From 2:00 a.m. to 8:00 a.m. on Friday, November 14, network maintenance will take place at 3196 S. Maryland. During this window, services including network access, phones, printing, and internet connectivity will be unavailable. If you experience issues after the maintenance is complete, please reboot your computer before contacting the SOM Help Desk.
Nov 12, 08:17 PST
Completed -
The scheduled maintenance has been completed.
Nov 14, 07:01 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 PST
Scheduled -
Between 7:00 p.m. Thursday, November 13 and 7:00 a.m. Friday, November 14, all computers at multiple locations will have computer updates applied.
Impacted Locations 2724 N. Tenaya 3196 S. Maryland 4000 E. Charleston
Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 10, 08:47 PST
Completed -
The scheduled maintenance has been completed.
Nov 14, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 PST
Scheduled -
Between 7:00 p.m. Thursday, November 13, and 7:00 a.m. Friday, November 14, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
3010 W. Charleston > Space and Facilities 3014 W. Charleston 6375 W. Charleston
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Nov 13, 17:02 PST
Resolved -
The window shades in room 234 at 625 Shadow Lane are functioning as expected
Nov 13, 13:27 PST
Investigating -
The window shades in room 234 at 625 Shadow Lane are not functioning as expected. Facilities is actively working with the appropriate teams to fix the issue. Please do not touch or adjust the shades until the problem is resolved.
Nov 7, 14:23 PST
Completed -
The scheduled maintenance has been completed.
Nov 13, 11:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 PST
Scheduled -
From 9:00 p.m. to 11:00 p.m. on Thursday, November 13, we will be performing server maintenance. During this time there will be intermittent interruptions in services. If you experience issues after the maintenance is complete, please reboot your computer before contacting the SOM Help Desk.
Nov 12, 10:26 PST
Completed -
The scheduled maintenance has been completed.
Nov 13, 08:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 PST
Scheduled -
Between 2:00 a.m. and 8:00 a.m. on Thursday, November 13, network maintenance will take place at 3196 S Maryland Pkwy. Network services will be unavailable during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Nov 10, 08:44 PST
Completed -
The scheduled maintenance has been completed.
Nov 13, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 PST
Scheduled -
Between 7:00 p.m. Wednesday, November 12 and 7:00 a.m. Thursday, November 13, all computers at 1524 Pinto and 1707 W. Charleston will have computer updates applied.
Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 10, 08:53 PST
Completed -
The scheduled maintenance has been completed.
Nov 12, 17:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 PST
Scheduled -
The weekly clinic IT rotations originally scheduled for Tuesday, November 11 will be completed on Wednesday, November 12 due to the holiday. With other locations already scheduled on this day, the technician may not be able to visit the impacted location until later in the day.
Impacted Locations 1701 W. Charleston
Nov 7, 11:16 PST
Resolved -
Intermittent phone service at 700 Shadow Lane has been resolved.
If you are still experiencing an issue, please contact the SOM Help Desk
Nov 12, 09:13 PST
Investigating -
As of 10:00 a.m. on Monday, November 10, some phones at 700 Shadow Lane are experiencing intermittent issues making outbound calls. The SOM IT team is aware and currently working with Cox Communications to restore service.
Nov 10, 14:08 PST
Completed -
The scheduled maintenance has been completed.
Nov 12, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 19:00 PST
Scheduled -
Between 7:00 p.m. Tuesday, November 11 and 7:00 a.m. Wednesday, November 12, all computers at multiple locations will have computer updates applied.
Impacted Locations 5320 S. Rainbow 625 Shadow Lane 6375 W. Charleston 700 Shadow Lane
Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 7, 08:30 PST
Completed -
The scheduled maintenance has been completed.
Nov 10, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 19:00 PST
Scheduled -
Between 7:00 p.m. Sunday, November 9 and 7:00 a.m. Monday, November 10, all computers at 3010 and 3016 W. Charleston will have computer updates applied.
Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Nov 6, 15:40 PST