School of Medicine Shared Services Status Page

All Systems Operational

About This Site

Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.

If you need assistance, contact the School of Medicine Help Desk:
Submit a Support Request | help@medicine.unlv.edu | 702-895-0451

UNLV School of Medicine Official Operational
UNLV Health IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Operational
90 days ago
99.81 % uptime
Today
625 Shadow Lane Operational
90 days ago
99.1 % uptime
Today
820 S. Rancho Operational
90 days ago
100.0 % uptime
Today
1001 Shadow Lane Operational
1524 Pinto Lane Operational
1701 W. Charleston Blvd Operational
1707 W. Charleston Blvd Operational
1720 S. Maryland Pkwy Operational
90 days ago
100.0 % uptime
Today
2500 N. Hollywood Blvd Operational
2724 N. Tenaya Operational
90 days ago
99.98 % uptime
Today
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Blvd Operational
4505 S. Maryland Pkwy Operational
5320 S. Rainbow Blvd Operational
90 days ago
99.99 % uptime
Today
6375 W. Charleston Blvd Operational
1400 S. Nellis Blvd Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Phone Maintenance - 4000 E. Charleston Mar 16, 2026 11:00-17:00 PDT

Between 11:00 p.m. on Monday, March 16 and 5:00 a.m on Tuesday, March 17, phone maintenance will be completed at 4000 E. Charleston. Phone service will be unavailable during this maintenance window.
Posted on Mar 12, 2026 - 10:14 PDT
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:00 PDT
Scheduled - On Thursday, March 12 from 2:00 a.m. to 8:00 a.m., network maintenance will take place at 1707 W. Charleston. During this time, access to the internet and network resources will be unavailable. If you experience issues after this maintenance window, please restart your computer before contacting the SOM Help Desk.
Mar 10, 08:52 PDT
Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 PDT
Scheduled - From 11:00 p.m. on Wednesday, March 11 to 4:00 a.m. Thursday, March 12, water service will be interrupted at 1707 W. Charleston as the Las Vegas Valley Water District conducts maintenance.
Mar 10, 16:39 PDT
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 12:00 PDT
Scheduled - Between 12:00 p.m. and 6:00 p.m. on Wednesday, March 11, vendors will be installing projectors in learning studios 234 and 235 at MEB. There is no anticipated disruption to classes or events.
Mar 10, 09:57 PDT
Mar 10, 2026
Resolved - This incident has been resolved.
Mar 10, 08:34 PDT
Update - The control panel in room 101e at 625 Shadow Lane is now working as expected
Mar 10, 08:34 PDT
Investigating - The control panel in room 101e at 625 Shadow Lane is not working as expected. AV Services is investigating.
Mar 6, 09:47 PST
Resolved - Phone service has been restored to 1707 W. Charleston, suites 100, 160 and 190.
Mar 10, 08:33 PDT
Investigating - As of 8:57 a.m. on Monday, March 9, the phones at 1707 W. 1707 W. Charleston, Suites 100, 160, 190 are not working as expected. SOM IT is working with Cox Communications to resolve the issue.
Mar 9, 09:51 PDT
Mar 9, 2026
Resolved - The MedEpay service is now working normally.
Mar 9, 12:24 PDT
Monitoring - As of 8:16am on Monday, March 9, MedEpay is currently experiencing an issue that may be impacting the ability to process transactions.

The vendor is working to resolve.

Mar 9, 08:35 PDT
Resolved - Beginning at 8:00 A.M. Monday, March 9 Viewpoint services were unavailable. The issue has been resolved.
Mar 9, 09:09 PDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.