School of Medicine Shared Services Status Page
Investigating - The electrical outlets in MEB room 451 do not currently have power. All AV equipment is currently offline. Maintenance teams are investigating.
Feb 06, 2026 - 16:57 PST
Investigating - On Monday, December 22, one projector has been removed from MEB 234 and MEB 235 for repairs. Each room still has seven fully functioning projectors, and all other AV equipment is operating as designed.

SOM IT is actively working on the repair, and no instructional impact is expected at this time.

Dec 22, 2025 - 10:13 PST

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Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.

If you need assistance, contact the School of Medicine Help Desk:
Submit a Support Request | help@medicine.unlv.edu | 702-895-0451

UNLV School of Medicine Official Operational
UNLV Health IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Partial Outage
90 days ago
99.96 % uptime
Today
625 Shadow Lane Partial Outage
90 days ago
99.84 % uptime
Today
820 S. Rancho Operational
90 days ago
100.0 % uptime
Today
1001 Shadow Lane Operational
1524 Pinto Lane Operational
1701 W. Charleston Blvd Operational
1707 W. Charleston Blvd Operational
1720 S. Maryland Pkwy Operational
90 days ago
100.0 % uptime
Today
2500 N. Hollywood Blvd Operational
2724 N. Tenaya Operational
90 days ago
99.98 % uptime
Today
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Blvd Operational
4505 S. Maryland Pkwy Operational
5320 S. Rainbow Blvd Operational
90 days ago
99.99 % uptime
Today
6375 W. Charleston Blvd Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 7, 2026

No incidents reported today.

Feb 6, 2026
Completed - The scheduled maintenance has been completed.
Feb 6, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 19:00 PST
Scheduled - Between 7:00 p.m. Thursday, February 5, and 7:00 a.m. Friday, February 6, all computers at 2724 N. Tenaya and 3196 S. Maryland will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Feb 3, 11:49 PST
Feb 5, 2026
Completed - The scheduled maintenance has been completed.
Feb 5, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 19:00 PST
Scheduled - Between 7:00 p.m. Wednesday, February 4, and 7:00 a.m. Thursday, February 5, all computers at 1707 W. Charleston and 4000 E. Charleston will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Feb 2, 12:19 PST
Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:00 PST
Scheduled - On Wednesday, February 4 from 7:00 a.m. to 8:00 a.m., phone maintenance will be completed at 5320 S. Rainbow. Phone service will be unavailable during this maintenance window.
Feb 3, 14:53 PST
Completed - The scheduled maintenance has been completed.
Feb 4, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 02:00 PST
Scheduled - On Wednesday, February 4, from 2:00 a.m. to 8:00 a.m., phone maintenance will be completed at the following locations:

4000 E. Charleston
5320 S. Maryland
6375 W. Charleston

Phone service will be temporarily unavailable during the maintenance window.

Feb 2, 11:12 PST
Completed - The scheduled maintenance has been completed.
Feb 4, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 19:00 PST
Scheduled - Between 7:00 p.m. Tuesday, February 3, and 7:00 a.m. Wednesday, February 4, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

625 Shadow
1524 Pinto
5320 S. Rainbow

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Feb 2, 15:19 PST
Feb 3, 2026
Resolved - The Bluetooth receiver has been replaced and is now working as expected,
Feb 3, 09:47 PST
Investigating - As of 10:46 a.m. on Thursday, December 18, the Bluetooth receiver at 625 Shadow Lane, room 412, is not working as expected. SOM AV Services is aware and is working to correct the issue.
Dec 18, 11:04 PST
Completed - The scheduled maintenance has been completed.
Feb 3, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 19:00 PST
Scheduled - Between 7:00 p.m. Monday, February 2, and 7:00 a.m. Tuesday, February 3, all computers at 1701 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.

Jan 31, 18:43 PST
Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:00 PST
Scheduled - Between 8:00 p.m. and 11:59 p.m. on Monday, February 2nd, network maintenance will take place at 625 Shadow Ln. No disruption to service is expected.

If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.

Feb 2, 10:07 PST
Completed - The scheduled maintenance has been completed.
Feb 2, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:01 PST
Scheduled - On Monday, February 2 from 8:00 p.m. to 10:00 p.m., network maintenance will be completed. There is no anticipated impact to users.

If you experience any issues after this maintenance window, please restart your computer before contacting the SOM Help Desk.

Feb 2, 11:15 PST
Completed - The scheduled maintenance has been completed.
Feb 2, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:00 PST
Scheduled - Between 8:00 p.m. and 10:00 p.m. on Monday, February 2nd, network maintenance will take place at 2724 N. Tenaya. No disruption to service is expected.

If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.

Feb 2, 10:09 PST
Completed - The scheduled maintenance has been completed.
Feb 2, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 19:00 PST
Scheduled - Between 7:00 p.m. Sunday, February 1, and 7:00 a.m. Monday, February 2, all computers at 3010 and 3016 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.

Jan 31, 18:42 PST
Feb 1, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 21:00 PST
Scheduled - From 9:00 p.m. on Saturday, January 31 to 3:00 a.m. on Sunday, Feburary 1, server maintenance will be performed. Access to resources including network and internet will be intermittent during this time.

If you experience any issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.

Jan 30, 09:18 PST
Jan 31, 2026
Jan 30, 2026
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 19:00 PST
Scheduled - Between 7:00 p.m. Thursday, January 29, and 7:00 a.m. Friday, January 30, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.

3010 W. Charleston > Space and Facilities
3014 W. Charleston
6375 W. Charleston

If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.

Jan 29, 13:38 PST
Jan 29, 2026
Resolved - On Thursday, January 29 from approximately 1:45 p.m. to 2:15 p.m., phone service on the first floor of 1707 W. Charleston was not working as expected. The issue has been resolved.
Jan 29, 14:31 PST
Jan 28, 2026
Resolved - Between 10:00 a.m. and 2:00 p.m. on Wednesday, January 28, Credit card payment services at 1524 Pinto Ln. were unavailable. The issue has been resolved and services have been restored.
Jan 28, 15:08 PST
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 PST
Scheduled - On Wednesday, January 28 from 7:00 a.m. to 8:00 a.m., phone maintenance will be completed at 5320 S. Rainbow. Phone service will be unavailable during the maintenance window.
Jan 27, 14:54 PST
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - At 10:55 a.m. on Monday, January 26, 4000 E. Charleston experienced a brief power outage impacting network and phone connectivity. Power has been restored and services are back online.
Jan 26, 11:37 PST
Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 19:00 PST
Scheduled - On Sunday, January 25 from 7:00 p.m. to 10:00 p.m., network maintenance will be completed. There is no anticipated impact to users.

If you experience any issues after this maintenance window, please restart your computer before contacting the SOM Help Desk.

Jan 23, 10:13 PST
Jan 24, 2026

No incidents reported.