Update - SOM IT and Cox continue to investigate intermittent issues involving phone reboots and calls dropping during transfers. To assist in identifying the root cause, please report any occurrences to the SOM Help Desk with the date and time, your phone number, the external caller's number, and a brief description of the event.
Apr 29, 2026 - 16:18 PDT
Investigating - As of Tuesday, April 28 at 11:45 a.m., the phones at 2724 N. Tenaya are not working as expected.
SOM IT is working with Cox Communications to resolve the issue.
Apr 28, 2026 - 13:43 PDT
Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.
Resolved -
The HVAC system controller has been replaced and system control has been restored. Building temperatures will return to normal ranges but may take a day or two to balance.
Apr 30, 16:15 PDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:01 PDT
Scheduled -
Between 7:00 p.m. Wednesday, April 29 and 7:00 a.m. Thursday, April 30, all computers at multiple locations will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete.
Impacted Locations:
- 1701 W. Charleston - Limited to IT, Space, and Facilities departments - 3010 W. Charleston - Limited to the Space and Facilities department - 3014 W. Charleston - 6375 W. Charleston
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Apr 29, 08:12 PDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Wednesday, April 29 and 7:00 a.m. on Thursday, April 30, computer maintenance will take place at 1707 W. Charleston. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 27, 09:57 PDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Tuesday, April 28 and 7:00 a.m. on Wednesday, April 29, computer maintenance will take place at 625 Shadow Lane. This will impact employee computers only. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 27, 12:53 PDT
Completed -
The scheduled maintenance has been completed.
Apr 26, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 08:00 PDT
Scheduled -
From 8:00 a.m. to 2:00 p.m. on Sunday, April 26, UNLV’s eFax server will undergo maintenance. No substantial changes to function or user interface are expected.
eFax is utilized by School of Medicine departments only. UNLV Health is not impacted.
Apr 24, 10:32 PDT
Resolved -
At 7:33 a.m. and 11:30 a.m. Friday, April 24, there was a brief loss of network connectivity at 2500 N. Hollywood and 1720 S. Maryland. If you are experiencing network issues, please restart your computer before calling the SOM Help Desk.
Apr 24, 12:35 PDT
Completed -
The scheduled maintenance has been completed.
Apr 24, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Thursday, April 23 and 7:00 a.m. on Friday, April 24, computer maintenance will take place at 2724 N. Tenaya and 3196 S. Maryland. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 22, 08:16 PDT
Completed -
The scheduled maintenance has been completed.
Apr 23, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Wednesday, April 22 and 7:00 a.m. on Thursday, April 23, computer maintenance will take place at 4000 E. Charleston. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 21, 08:52 PDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Tuesday, April 21 and 7:00 a.m. on Wednesday, April 22, computer maintenance will take place at 1524 Pinto and 5320 S. Rainbow. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 20, 08:19 PDT
Completed -
The scheduled maintenance has been completed.
Apr 21, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Monday, April 20 and 7:00 a.m. on Tuesday, April 21, computer maintenance will take place at 1701 W. Charleston. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 17, 15:22 PDT
Completed -
The scheduled maintenance has been completed.
Apr 20, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 19:00 PDT
Scheduled -
Between 7:00 p.m. on Sunday, April 19 and 7:00 a.m. on Monday, April 20, computer maintenance will take place at 3010 and 3016 W. Charleston. There may be brief disruptions to network access during this time.
If you experience issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Apr 16, 08:54 PDT