In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2026 - 19:00 PST
Scheduled - Between 7:00 p.m. Tuesday, February 3, and 7:00 a.m. Wednesday, February 4, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
625 Shadow 1524 Pinto 5320 S. Rainbow
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Feb 3, 202619:00 - Feb 4, 202607:00 PST
Investigating - On Monday, December 22, one projector has been removed from MEB 234 and MEB 235 for repairs. Each room still has seven fully functioning projectors, and all other AV equipment is operating as designed.
SOM IT is actively working on the repair, and no instructional impact is expected at this time.
Dec 22, 2025 - 10:13 PST
Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.
On Wednesday, February 4 from 7:00 a.m. to 8:00 a.m., phone maintenance will be completed at 5320 S. Rainbow. Phone service will be unavailable during this maintenance window. Posted on
Feb 03, 2026 - 14:53 PST
Between 7:00 p.m. Wednesday, February 4, and 7:00 a.m. Thursday, February 5, all computers at 1707 W. Charleston and 4000 E. Charleston will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk. Posted on
Feb 02, 2026 - 12:19 PST
Between 7:00 p.m. Thursday, February 5, and 7:00 a.m. Friday, February 6, all computers at 2724 N. Tenaya and 3196 S. Maryland will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk. Posted on
Feb 03, 2026 - 11:49 PST
Resolved -
The Bluetooth receiver has been replaced and is now working as expected,
Feb 3, 09:47 PST
Investigating -
As of 10:46 a.m. on Thursday, December 18, the Bluetooth receiver at 625 Shadow Lane, room 412, is not working as expected. SOM AV Services is aware and is working to correct the issue.
Dec 18, 11:04 PST
Completed -
The scheduled maintenance has been completed.
Feb 3, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 19:00 PST
Scheduled -
Between 7:00 p.m. Monday, February 2, and 7:00 a.m. Tuesday, February 3, all computers at 1701 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete. If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Jan 31, 18:43 PST
Completed -
The scheduled maintenance has been completed.
Feb 2, 23:59 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:00 PST
Scheduled -
Between 8:00 p.m. and 11:59 p.m. on Monday, February 2nd, network maintenance will take place at 625 Shadow Ln. No disruption to service is expected.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Feb 2, 10:07 PST
Completed -
The scheduled maintenance has been completed.
Feb 2, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:00 PST
Scheduled -
Between 8:00 p.m. and 10:00 p.m. on Monday, February 2nd, network maintenance will take place at 2724 N. Tenaya. No disruption to service is expected.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
Feb 2, 10:09 PST
Completed -
The scheduled maintenance has been completed.
Feb 2, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 19:00 PST
Scheduled -
Between 7:00 p.m. Sunday, February 1, and 7:00 a.m. Monday, February 2, all computers at 3010 and 3016 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the installation is complete. If you experience any issues with a computer, please reboot before contacting the SOM Help Desk.
Jan 31, 18:42 PST
Completed -
The scheduled maintenance has been completed.
Feb 1, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 21:00 PST
Scheduled -
From 9:00 p.m. on Saturday, January 31 to 3:00 a.m. on Sunday, Feburary 1, server maintenance will be performed. Access to resources including network and internet will be intermittent during this time.
If you experience any issues after the maintenance window, please reboot your computer before contacting the SOM Help Desk.
Jan 30, 09:18 PST
Completed -
The scheduled maintenance has been completed.
Jan 30, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 19:00 PST
Scheduled -
Between 7:00 p.m. Thursday, January 29, and 7:00 a.m. Friday, January 30, all computers at the following locations will have computer updates applied. Ensure that your computer is on and all work is saved. Computers will automatically reboot when the updates are complete.
3010 W. Charleston > Space and Facilities 3014 W. Charleston 6375 W. Charleston
If you experience any issues after the maintenance window, please reboot your device prior to contacting the SOM Help Desk.
Jan 29, 13:38 PST
Resolved -
On Thursday, January 29 from approximately 1:45 p.m. to 2:15 p.m., phone service on the first floor of 1707 W. Charleston was not working as expected. The issue has been resolved.
Jan 29, 14:31 PST
Resolved -
Between 10:00 a.m. and 2:00 p.m. on Wednesday, January 28, Credit card payment services at 1524 Pinto Ln. were unavailable. The issue has been resolved and services have been restored.
Jan 28, 15:08 PST
Completed -
The scheduled maintenance has been completed.
Jan 28, 08:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 PST
Scheduled -
On Wednesday, January 28 from 7:00 a.m. to 8:00 a.m., phone maintenance will be completed at 5320 S. Rainbow. Phone service will be unavailable during the maintenance window.
Jan 27, 14:54 PST
Resolved -
At 10:55 a.m. on Monday, January 26, 4000 E. Charleston experienced a brief power outage impacting network and phone connectivity. Power has been restored and services are back online.
Jan 26, 11:37 PST
Resolved -
Network equipment has been replaced and connectivity remains stable.
If you are still experiencing an issue, please reboot your computer by powering it off and on, prior to contacting the SOM Help Desk.
Jan 23, 07:53 PST
Identified -
SOM IT has discovered the cause of the intermittent connectivity. In order to correct the issue, there will be a network outage of approximately 5 minutes beginning at 2:00 p.m.
Jan 20, 13:05 PST
Update -
At this time, the network is still experiencing intermittent connectivity issues.
Jan 20, 10:10 PST
Monitoring -
At 7:50 a.m. on Tuesday, January 20, the network at multiple UNLV Health and SOM locations was unavailable.
Connectivity has been restored. If you are still experiencing an issue, please reboot your computer prior to contacting the SOM Help Desk.
Jan 20, 08:49 PST
Completed -
The scheduled maintenance has been completed.
Jan 22, 19:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 PST
Scheduled -
On Thursday, January 22 from 6:00 p.m. to 7:00 p.m., network maintenance will be completed. During this time, access to the internet and all cloud resources will be intermittent.
If you experience any issues accessing the internet after this maintenance window, please restart your computer before contacting the SOM Help Desk.
Jan 22, 10:55 PST
Resolved -
Intermittent scanning issues in Epic have been resolved and the service remains stable.
Jan 21, 11:46 PST
Update -
There are intermittent issues with scanning in Epic. Scanning may perform slower then expected or you may receive an error message. Providers and Users may also not be able to open documents from the Media tab in Epic. UMC is aware of the issue and working with vendors to resolve.
Jan 16, 15:33 PST
Identified -
There are intermittent issues with scanning in Epic at the following locations:
5320 S. Rainbow 2724 N. Tenaya 1707 W. Charleston
Scanning may perform slower then expected or you may receive an error message. UMC is aware of the issue and working with vendors to resolve.
Jan 16, 15:17 PST