Shared Services Status
All Systems Operational

About This Site

Welcome to the UNLV School of Medicine Shared Services Status Page. Please subscribe to receive updates when a service is experiencing an issue. If you need assistance, please contact the UNLV School of Medicine Help Desk at 702-895-0451 or send an email to help@medicine.unlv.edu.

UNLV School of Medicine Official Operational
UNLV Medicine IT Services and Applications Operational
UNLV School of Medicine IT Services and Applications Operational
Locations Operational
90 days ago
100.0 % uptime
Today
1001 Shadow Lane Operational
10530 Discovery Drive Operational
1524 Pinto Lane Operational
1701 W. Charleston Boulevard Operational
1707 W. Charleston Boulevard Operational
2040 W. Charleston Boulevard Operational
3010 W. Charleston Blvd Operational
3014 W. Charleston Blvd Operational
3016 W. Charleston Blvd Operational
3150 N. Tenaya Way Operational
3196 S. Maryland Pkwy Operational
4000 E. Charleston Boulevard Operational
4505 S. Maryland Parkway Operational
5380 S. Rainbow Boulevard Operational
630 S. Rancho Drive Operational
6375 W. Charleston Boulevard Operational
5320 S. Rainbow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2022
Completed - The scheduled maintenance has been completed.
Jan 23, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 PST
Scheduled - Between 7:00 p.m. Friday, January 21, and 7:00 p.m. Sunday January 23, the UNLV Health server environment will undergo maintenance. During this time you may experience a brief interruption in services. Updates will be provided if service is down for a prolonged period of time.
Jan 20, 11:55 PST
Jan 22, 2022
Resolved - This incident has been resolved.
Jan 22, 11:07 PST
Update - Since 5:24 a.m. access to Epic from UNLV Health locations has been available.
Jan 22, 11:07 PST
Identified - Access to Epic from UNLV Health locations is unavailable.
Jan 21, 17:20 PST
Completed - The scheduled maintenance has been completed.
Jan 22, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:01 PST
Scheduled - Between 7:00 p.m. and 11:59 p.m. Friday, January 21, access to EPIC from UNLV Health locations will be intermitent. The outage is due to UMC conducting emergency maintenance to the connection between UMC and Epic.
Jan 21, 16:57 PST
Jan 21, 2022
Completed - The scheduled maintenance has been completed.
Jan 21, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:01 PST
Scheduled - Between 7:00 p.m. Thursday, January 20, and 7:00 a.m. Friday, January 21, all computers for 1707 W. Charleston OBGYN will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Friday, January 21 to resolve any issues.
Jan 20, 11:44 PST
Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 19:00 PST
Scheduled - Between 7:00 p.m. Wednesday, January 19 and 7:00 a.m. Thursday, January 20, all computers in the Surgery department at 1707 W. Charleston and remote users for RCD and credentialing will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Thursday, January 20 to resolve any issues.
Jan 19, 10:04 PST
Jan 19, 2022
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 19:01 PST
Scheduled - Between 7:00 p.m. Monday, January 17 and 7:00 a.m. Tuesday January 18, all computers at 3016 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Tuesday, January 18 to resolve any issues.
Jan 13, 11:27 PST
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 PST
Scheduled - Between 7:00 p.m. Thursday, January 13 and 7:00 a.m. Friday January 14, all computers at 1701 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Friday, January 14 to resolve any issues.
Jan 13, 11:09 PST
Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:01 PST
Scheduled - Between 5:00 p.m. and 10:00 p.m., Thursday, January 13, the UNLV Health network will undergo maintenance. During this time, network services will be intermittent.
Jan 13, 08:17 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 19:01 PST
Scheduled - Between 7:00 p.m. Wednesday, January 12 and 7:00 a.m. Thursday, January 13, all computers for Internal Medicine at 1707 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Thursday, January 13 to resolve any issues.
Jan 11, 11:05 PST
Jan 12, 2022
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 19:00 PST
Scheduled - Between 7:00 p.m. Monday, January 10, and 7:00 a.m. Tuesday, January 11, all computers at 3010 W. Charleston will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Tuesday, January 11 to resolve any issues.
Jan 10, 10:37 PST
Jan 10, 2022
Completed - The scheduled maintenance has been completed.
Jan 10, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 18:30 PST
Scheduled - Between 6:30 p.m. and 8:30 p.m., Monday, January 10, the phone systems will be rebooted at 1707 W. Charleston, Suite 160. During this time, phone service will be intermittent. The reboot is required to resolve reported issues.
Jan 10, 12:00 PST
Resolved - As of 10:40 a.m., Monday, January 10, access to CollegeNet has been restored. If you are experiencing an issue, please contact the Help Desk at 702-895-0451, or submit a request to help@medicine.unlv.edu.
Jan 10, 11:31 PST
Investigating - Body: Beginning at 8:00 a.m., Friday, January 7, CollegeNet is inaccessible due to authentication not working as expected. SOM IT is working with the UNLV OIT to identify the root cause. Updates will be provided as more details, or a resolution becomes available.
Jan 7, 10:51 PST
Completed - The scheduled maintenance has been completed.
Jan 10, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 19:00 PST
Scheduled - Between 7:00 p.m. Sunday, January 9 and 7:00 a.m. Monday, January 10, all computers at 1524 Pinto will have computer updates applied. Please ensure that your computer is online and that all of your work is saved. The computers will automatically reboot when the install is complete. A technician will be onsite at 7:00 a.m. on Monday, January 10 to resolve any issues.
Jan 6, 12:57 PST
Jan 9, 2022