Welcome to the Kerkorian School of Medicine at UNLV Shared Services Status Page. Please subscribe to receive updates when a service is experiencing an issue. If you need assistance, please contact the School of Medicine Help Desk at https://tinyurl.com/ksomhelp, help@medicine.unlv.edu, or 702-895-0451.
UNLV School of Medicine Official
Operational
UNLV Health IT Services and Applications
Operational
UNLV School of Medicine IT Services and Applications
Operational
Locations
Operational
90 days ago
99.71
% uptime
Today
625 Shadow Lane
Operational
90 days ago
100.0
% uptime
Today
700 Shadow Lane
Operational
90 days ago
100.0
% uptime
Today
820 S. Rancho
Operational
90 days ago
100.0
% uptime
Today
1001 Shadow Lane
Operational
1524 Pinto Lane
Operational
1701 W. Charleston Blvd
Operational
1707 W. Charleston Blvd
Operational
1720 S. Maryland Pkwy
Operational
90 days ago
100.0
% uptime
Today
2500 N. Hollywood Blvd
Operational
2724 N. Tenaya
Operational
90 days ago
98.29
% uptime
Today
3010 W. Charleston Blvd
Operational
3014 W. Charleston Blvd
Operational
3016 W. Charleston Blvd
Operational
3196 S. Maryland Pkwy
Operational
4000 E. Charleston Blvd
Operational
4505 S. Maryland Pkwy
Operational
5320 S. Rainbow Blvd
Operational
90 days ago
100.0
% uptime
Today
6375 W. Charleston Blvd
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 20, 12:40 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:30 PDT
Scheduled -
From 12:30 p.m. to 12:40 p.m. on Tuesday, May 20, server maintenance on the Sage server will take place. There will be intermittent interruptions to the Sage application during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 20, 12:23 PDT
Completed -
The scheduled maintenance has been completed.
May 20, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 PDT
Scheduled -
Between 2:00 a.m. and 8:00 a.m. on Tuesday, May 20, Cox Communications will perform network maintenance. There may be some intermittent connectivity during the maintenance window.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 16, 09:09 PDT
Resolved -
Scanning in Epic is now performing as expected.
May 19, 15:11 PDT
Investigating -
As of 8:55 a.m. on Monday, May 19, there is an issue scanning in Epic. The UNLV EHR team is aware and is working with UMC to restore service.
May 19, 09:12 PDT
Resolved -
Phone service has been restored to 4000 E. Charleston, Suite 206.
May 19, 11:55 PDT
Investigating -
As of 8:50 a.m. on Monday, May 19 the phones at 4000 E. Charleston Suite 206 are without service. SOM IT is aware and working with Cox Communications to restore service.
May 19, 09:05 PDT
Completed -
The scheduled maintenance has been completed.
May 19, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:01 PDT
Scheduled -
From 8:00 p.m. to 11:59 p.m. on Sunday, May 18, network maintenance will take place at 2724 N. Tenaya. Access to internal and external network resources will be intermittent during this time.
May 16, 11:56 PDT
Completed -
The scheduled maintenance has been completed.
May 18, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 PDT
Scheduled -
From 9:00 p.m. on Saturday, May 17 to 3:00 a.m. on Sunday, May 18, server maintenance wil take place. There will be intermittent interruptions to the following services during this time.
Campus resources Epic File services Internet access Print services Sage Viewpoint
May 16, 12:04 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 PDT
Scheduled -
From 11:00 p.m. to 11:59 p.m. on Friday, May 16, network maintenance will take place. VPN remote access will be intermittent during this time.
May 16, 12:08 PDT
Completed -
The scheduled maintenance has been completed.
May 15, 07:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 PDT
Scheduled -
Between 7:00 a.m. and 7:30 a.m. on Thursday, May 15, network maintenance will take place at 4000 E. Charleston Blvd. You may experience intermittent connectivity issues during this time.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 14, 15:47 PDT
Resolved -
This incident has been resolved.
May 13, 12:11 PDT
Update -
Power, network and phone services have been restored at 4000 E. Charleston.
May 13, 12:10 PDT
Investigating -
At 10:26 a.m. on Tuesday, May 13, 4000 E. Charleston was impacted by a power outage. All services are currently offline. NV Energy is currently investigating.
Once power is restored, if you are experiencing an issue, please restart your device and test prior to contacting the SOM Help Desk.
May 13, 10:46 PDT
Resolved -
Power and network connectivity have been restored and there have been no further issues reported.
May 13, 06:33 PDT
Monitoring -
Between 4:46 p.m. and 4:47 p.m. on Monday, May 12, 1701 & 1707 W. Charleston were impacted by a brief power outage. All I.T. services have been restored.
If you are experiencing an issue, please restart your device and test prior to contacting the SOM Help Desk.
May 12, 16:59 PDT
Completed -
The scheduled maintenance has been completed.
May 9, 17:35 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:35 PDT
Scheduled -
Between 9:30 a.m. and 5:00 p.m. on Friday, May 9, SOM IT will be performing server maintenance. Access to the self-service Software Center on SOM and UNLV Health computers may be unavailable or inconsistent during this time.
May 9, 09:30 PDT
Completed -
The scheduled maintenance has been completed.
May 9, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 02:00 PDT
Scheduled -
Between 2:00 a.m. and 8:00 a.m. on Friday, May 9, Cox Communications will perform network maintenance. There may be some intermittent connectivity during the maintenance window.
If you encounter an issue after the maintenance window, please reboot your computer prior to contacting the SOM Help Desk.
May 7, 10:26 PDT
Resolved -
The conference room display is now performing as expected.
May 7, 14:18 PDT
Investigating -
The conference room display at 1701 W. Charleston suite 400, room 22 will not remain on. SOM AV Services is aware and investigating the issue.
May 7, 13:23 PDT