Welcome to the Kerkorian School of Medicine at UNLV and UNLV Health Shared Services Status Page. Subscribe to receive updates when a service or location is experiencing an issue.
From 7:00 p.m. Sunday, July 20 to 7:00 a.m. Monday, July 21, updates will be applied to Windows 11 computers at 3010 & 3016 W. Charleston. If you experience any issues with your computer, please reboot before calling the SOM Help Desk. Posted on
Jul 18, 2025 - 09:27 PDT
From 7:00 p.m. Monday, July 21 to 7:00 a.m. Tuesday, July 22, updates will be applied to Windows 11 computers at 1701 W. Charleston. If you experience any issues with your computer, please reboot before calling the SOM Help Desk. Posted on
Jul 18, 2025 - 09:29 PDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 PDT
Scheduled -
From 7:00 p.m. Thursday, July 17 to 7:00 a.m. Friday, July 18, updates will be applied to Windows 11 computers in multiple locations. If you experience any issues with your computer, please reboot before calling the SOM Help Desk.
Impacted locations: 3014 W. Charleston 6375 W. Charleston
Jul 17, 16:28 PDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 06:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:30 PDT
Scheduled -
Prior to 6:30 a.m. on Friday, July 18, there will be a planned power outage at 2724 N. Tenaya. This outage is estimated to last 30-60 minutes.
Please ensure your work is saved and your computer is powered off at the end of the day today.
SOM IT will be onsite on Friday morning to address any potential issues.
Jul 17, 15:31 PDT
Resolved -
As of 12:33 p.m. Monday, July 14, the video wall at 625 Shadow Lane (MEB) is working as expected.
Jul 15, 08:43 PDT
Investigating -
As of 7:45 a.m. on Wednesday, July 2, the video wall at MEB is not performing as expected. There is one faulty tile display in the wall. SOM AV Services is aware and working with the vendor to schedule service. There is no ETA at this time.
Jul 2, 08:06 PDT
Resolved -
As of 4:17 p.m. the camera and audio services have been restored in 1701 W. Charleston Blvd 190G classroom.
Jul 14, 16:34 PDT
Investigating -
As of 3:15 p.m. on Thursday, July 10, the camera in the 190G classroom at 1701 W. Charleston is not working as expected. AV Services is aware of the issue and is investigating.
Jul 10, 16:54 PDT
Resolved -
All printers at 2724 N. Tenaya are now working as expected.
Jul 9, 12:34 PDT
Investigating -
As of 8:30 a.m. on Wednesday, July 9, multiple printers at 2724 N. Tenaya are not working as expected. SOM IT is aware and is investigating.
Monitoring -
SOM IT now has a fix for the WerFault Error pop up message.
The install will take a few minutes and will force your computer to reboot. Please be sure to save any work you may have open prior to completing this installation.
Please follow these simple instructions to apply the fix:
Completed -
The scheduled maintenance has been completed.
Jul 9, 06:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:30 PDT
Scheduled -
Prior to 6:00 a.m. on Wednesday, July 9, there will be a brief planned power outage at 2724 N. Tenaya. This outage is estimated to last 20-30 minutes.
Please ensure your work is saved and your computer is powered off at the end of the day today.
SOM IT will be onsite on Wednesday morning to address any potential issues.
Jul 8, 16:20 PDT
Resolved -
As of 1:35 p.m., the microphones are working as expected.
Jul 7, 15:57 PDT
Investigating -
As of 9:59 a.m. on Monday, July 7, the classroom microphones at MEB are not working as expected. SOM AV Services is aware and working to resolve the issue.
Jul 7, 10:28 PDT
Resolved -
SOM IT has received multiple reports of unexpected print jobs at 3010, 3014, and 3016 W. Charleston.
This issue has been resolved. If you receive an unexpected print job after 10:00 on Monday, July 7, please contact the SOM Help Desk immediately.
Jul 7, 10:30 PDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 19:00 PDT
Scheduled -
From 7:00 p.m. Sunday, July 6 to 7:00 a.m. Monday, July 7, network maintenance will take place at 3010, 3014 & 3016 W. Charleston, and 625 Shadow Lane (AV equipment only).
If you experience any issues with a computer following this maintenance window, please reboot before contacting the SOM Help Desk.
Jul 3, 16:05 PDT
Completed -
The scheduled maintenance has been completed.
Jul 4, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 PDT
Scheduled -
The weekly IT rotations originally scheduled for Friday, July 4 will be completed on Thursday, July 3 due to the holiday. With other locations already scheduled on this day, the technician may not be able to visit the impacted location until later in the day.
Impacted Locations 2724 N. Tenaya 3196 S. Maryland 4000 E. Charleston
Jul 1, 11:57 PDT