Credit Card Readers Not Working As Expected - UNLV Health

Incident Report for Shared Services Status Page

Resolved

All USB-connected credit card machines at UNLV Health Clinic locations and administrative offices (3010 W. Charleston) are now working as expected.

Posted Jul 18, 2024 - 16:27 PDT

Update

All USB-connected credit card machines at UNLV Health Clinic locations and administrative offices (3010 W. Charleston) remain unavailable. The EHR team and SOM IT are working to restore service. There is no ETA at this time.

Posted Jul 18, 2024 - 11:57 PDT

Investigating

Since 7:55 a.m. Wednesday, July 17, all USB connected credit card machines at UNLV Health Clinic locations and administrative offices (3010 W. Charleston) are not working as expected. EHR team is aware and working to restore service.

Posted Jul 17, 2024 - 09:02 PDT

This incident affected: UNLV Health IT Services and Applications.