Issue with MedEpay Provider Portal and Epic POS Devices

Incident Report for Shared Services Status Page

Resolved

The issue impacting access to the MedEpay and Epic POS Device Integration has been resolved.

If you are still experiencing an issue, please contact the SOM Help Desk.
Posted Nov 03, 2026 - 09:50 PST

Investigating

There is an issue impacting access to the MedEpay and Epic POS Device Integration. The SOM IT and EHR teams are aware and are monitoring the situation.
Posted Nov 03, 2026 - 08:43 PST
This incident affected: UNLV Health IT Services and Applications.
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